Australian Clinical Labs

Australian Clinical Labs is a premier provider of private pathology services in Australia, operating 86 NATA-accredited labs. Each year, they handle over 8 million events for clinicians and patients within their respective communities.

At Clinical Labs, their primary objective is to bring together talented individuals and leaders in medical and scientific research. They leverage innovative thinking and technology to facilitate decisions that save and enhance the lives of patients. Serving more than 90 public and private hospitals, Clinical Labs is one of the largest private hospital providers of pathology services in the country. They are also a trusted supplier to several prominent private hospital companies in Australia.

Clinical Labs offers a comprehensive range of services catering to patients, doctors, and corporate clients. These services encompass routine pathology tests, advanced molecular genetic testing, Harmony NIPT and first trimester screening, genetic carrier screening, chemical pathology, histopathology and cytopathology, hematology, allergy and immunology, serology and microbiology, testing for infectious molecular diseases, testing for cardiac function, functional pathology, pathology in veterinary medicine, and commercial testing for alcohol and drugs.

With a focus on molecular testing and the development of new technologies, Clinical Labs is at the forefront of innovation. Their investments in technology and scientific advancements have revolutionized conventional pathology, enabling precision and personalized treatment approaches. By utilizing tailored applications and cutting-edge technologies, they assist specialists, doctors, and hospitals in efficiently managing patients’ health while ensuring security and timeliness.

Clinical Labs boasts a workforce of over 3,800 employees, including 90+ pathologists accredited by the RCPA and 500 scientists. They operate a network of nearly 1,000 collection centers, strategically located across all Australian states except Tasmania, for the convenience of their patients.

To fulfill their mission, Australian Clinical Labs has established five core principles:

1. Patient Focus and Medical Excellence: They prioritize the best interests of their patients by ensuring excellence in all actions. They strive for the highest quality diagnostics, commit to continuous professional development for their staff and referrers, and actively contribute to the education of future pathologists and researchers.
2. Agility and Entrepreneurship: Clinical Labs embraces innovative thinking in both research and business practices. They adapt flexibly to customer needs, constantly seeking innovative approaches to their work and service provision.
3. Efficiency and Efficacy: They are committed to reaching as many individuals as possible with their mission. To achieve this, they vigilantly manage costs, optimize service delivery, and continuously improve their operations.
4. Passion and Enthusiasm: Clinical Labs firmly believes in the significance and effectiveness of their work. They are driven by a genuine enthusiasm for fulfilling their goals.
5. Respect and Integrity: They consistently conduct themselves with honesty, integrity, and respect toward their customers and stakeholders.

Quality is of utmost importance to Australian Clinical Labs in all aspects of their operations. They continuously strive to improve customer service and satisfaction by placing patient care at the forefront of their work. Their values form the foundation of their dedication to maintaining high standards of quality and accreditation. They ensure uniformity in service quality throughout their network of laboratories and collection centers across all locations.

Accreditation is obtained by adhering to stringent requirements set forth by esteemed organizations such as the National Association of Testing Authorities (NATA), Lloyds Register of Quality Assurance (LRQA), the Royal College of Pathologists of Australasia (RCPA), and other program providers. Clinical Labs participates in external quality assurance programs and maintains an extensive Internal Quality Control Program in all testing areas. They also prioritize employee training and ongoing professional development to uphold their commitment to excellence.

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